The service side of Konecranes makes up 45% of their total revenue. With such an important part of the business, it made sense to expand and advance this offering with the use of digital technology.
By leveraging IoT, sensory technology and intelligent data systems, Konecranes have developed an integrated, smart business strategy that allows better connectivity with their customers and above all a higher profit return, making more out of their service model.
With over 12 years in Konecranes, Juha, the CDO, who has seen and implemented many changes in their IT and Data strategies, presents Konecranes' IoT and Data journey.
This session covers:
Chief Digital Officer & CIO, Konecranes Plc
Juha Pankakoski is the Chief Digital Officer and a member of the Group Executive Board in Konecranes Plc. In addition to responsibility over Information Systems and the overall Process Architecture, Juha also has the executive level responsibility of the company’s digitalization strategy.
Juha Pankakoski has worked at Konecranes since 2004. He has previously held several management positions in operations and business development at Konecranes. Juha has a solid background both in IT and Service and Equipment businesses, and is therefore well suited to drive the development and co-operation between IT and business.