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PLM at Jaguar Land Rover: Impact Business Process and Cultural Change

Presented by Gary Knight

Gary Knight joins PI as part of a special trilogy feature which focuses on product lifecycle management at Jaguar Land Rover. In the second instalment, Gary explains the culture of user training at Jaguar Land Rover and how they, as an organisation, can ensure their PLM system is used effectively.

  • Educating the end user
  • The barriers to change and how were they overcome
  • Superusers
  • Making sure the system is used effectively
Gary Knight, Jaguar Land Rover
Gary Knight

PLM Business Architecture Manager, Jaguar Land Rover

Gary Knight joined Jaguar Land Rover in 1998 from Rover Group as a crash analyst for Body Engineering. During the development of a joint vehicle platform he spent time working in Dearborn with Ford. Whilst completing his MBA Gary has completed assignments in Product Strategy and  Business Planning working across all car lines on business improvement programmes. Further time was spent working on new Range Rover managing the delivery of the cross functional virtual assessments from concept through to first verification prototypes in the vehicle engineering team.  Gary joined the PLM team in 2011 to manage the Business Change team and now leads the Business Architecture Team. This has responsibliity for delivery across multiple workstreams including Business Process Definition, Functional Engagement, End to End Testing , Solution Architects, Cross Functional Project delivery and PLM communications..